Real comments from my wonderful customers

Dear Debbie and John, working for you and meeting you was amazing! Thank you very much for you touching words. I hope I can help you further with the next search.

Hiring Elena to help with research was the best decision in our quest for family history. She is professional and thorough in her research. It’s been a great to have someone we can trust and who is affordable doing the research for us. She has an understanding of the records and documents and can translate from Italian to English.

Elena was able to access records in the town Parish where my husbands family came from in Italy. We were able to trace his family back to mid 1700’s and add generations to our family line.

When we visited the town in Italy, Elena was instrumental in introducing us to family that still lives in the area. We were able to meet family and spend time with them. The stories that they shared with us of our ancestors is priceless to us.

We have great memories and are reconnected with our Italian family thanks to Elena Gissi and her efforts on our behalf.

I now have Elena doing more research for us on a different branch of our family tree.


Dear Alec, it was great working for you and I owe you a pizza for your nice and encouraging words! 

“Elena is the epitome of professional. Her services were responsive, comprehensive and informative. From the very first e-mail, Elena was open and transparent with the process. Elena’s knowledge of research sources and process was impressive. Most importantly, Elena achieved results where I was unable to. Thanks to Elena, I now have a greater understanding of my Italian heritage. I would not hesitate to recommend Elena to anyone seeking further information about their Italian heritage.”

Clive, thank you for writing:

“We found Elena to be an expert researcher, who was also very fast and a pleasure to deal with.  Even if we had been in Northern Italy ourselves, we would not have had Elena’s deep knowledge of the sources and the way things were done.  Elena’s pricing is very reasonable and the quality of her written report is excellent.”

Dear Traci, thank you for writing:

“I met Elena online who was willing to help me. (I will forever be grateful) She is very really good at it! (…) I finally went to Italy and the historical places and sites of my family that she had lined up for us to actually have personal tours of was amazing (…) !! now I have a new friend, 10 more generations of my family and a trip to their homeland that I will never forget.”

Dear Cliff, thanks a lot for your words. It was nice to co-operate with you and I hope your customer will obtain the Italian citizenship with the documents provided.

My query concerned finding ancestors so that we could prove Italian (and EU) citizenship. Elena used her extensive experience to track down emigration details and then earlier family details in Italy.  She needed lateral thinking as the search was not as simple as it seemed at first sight.  Working during Covid, which brings its own problems when you are trying to do research, she unearthed the source of the documents and obtained the required authenticated copies, while also working to a deadline.

I would have no hesitation in recommending Elena for family research.